DELIVERY INFORMATION

COVID-19 UPDATES: We understand the current situation and tough times and our top priority which is of utmost importance to us is the protection, safety and well-being of our customers and staff, therefore our entire sales team is taking all the precautions when dealing with orders and we are doing our best to ensure orders reach you as soon as possible however certain delays may be expected on certain days.

We endeavor to deliver in the most efficient and safe way and therefore the delivery time is 1-2 business days, some delays are however unpredictable due to the situation but cannot be longer than 3-4 days. For International However they may be some delays followed by the covid-19 situation.We appreciate your understanding and patience.

DELIVERY TIME:

All our standard UK delivery as mentioned above is 1-2 business days and International deliveries 7-14 Business Days.

The standard charge for delivery is £2.99 and free if the order is above £40. For international delivery the standard charge is £9.99 and free over £120.

RETURNS

We are happy to refund within 14 days of purchase if the item has never been used and is in a resalable condition and kept in a cool and clean environment as we focus a lot of cleanliness and hygiene when it comes to our products. So if you changed your mind or wanted to buy something else instead, you can email us your concern and we should get back to you immediately to assist. 

We will issue the refund once we get the item back and are happy with the condition of the item.

 

EXCHANGES

 

We are happy to exchange the items, but again they must be in a re-salable condition and stored in a cool and clean environment till with the customer.

RETURN POSTAGE

The buyer is responsible for the returns postage.

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